terms and conditions

Colette Halstead Glass will exchange or refund any item you are not happy with provided they are returned in their original condition, and packed in the original packaging within 14 days of receipt.

Please request proof of postage from the post office for your returned item as Colette Halstead cannot be held responsible for anything that gets lost or damaged in transit.

Delivery charge and return postage will only be refunded if the item is faulty.

If an item you have received is damaged please inform us within 24 hrs of delivery to arrange for a replacement to be sent.